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Community Resource Center Activities Coordinator II (Wilmington)

Job Category:  Customer Service
Department:  Community Resource Center-Wilmington
Location: 

Wilmington, CA, US, 90744

Position Type:  Full Time
Requisition ID:  6768

 

Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members in five health plans, we make sure our members get the right care at the right place at the right time.

Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.

Job Summary


As a key member of the Community Resource Center (CRC) team, the Activities Coordinator II reports to the CRC Manager and is responsible for representing L.A. Care and the CRC network mission and vision by providing quality and positive customer experience to health plan members, non-member visitors from the community, and the children that require care while their parents attend health education and fitness classes at the CRC.

 

With the guidance from the CRC Manager, the Activities Coordinator II is responsible for providing child care services as well as coordinating and implementing learning activities for children. The Activities Coordinator  supports CRC activities administratively and operationally.

 

This role requires significant flexibility and adaptability utilizing different approaches, tones, and styles in the various settings and with visitors requiring assistance.

Duties


Administrative Support: Provide the CRC team with administrative support by greeting visitors, maintaining participant and child attendance records, entering notes, receiving phone calls, answering CRC visitor questions, providing basic member services support, documenting incident reports, and other clerical duties with an approachable, friendly, and professional attitude.

 

Children Activities and Safety: Provide oversight and care for children ages 4 through 12 years; Create a welcoming environment that includes implementing activities to guide social, emotional, intellectual, and physical engagement in a safe space. Coordinate the implementation of activities including but limited to health education for diverse age groups, group sizes, and developmental stages; Ensures children’s safety and wellbeing; and, as necessary, assists with remediation of any challenges in consultation with the CRC Manager; Promotes positive reinforcement and self-esteem by maintaining order using positive and approved re-direct or corrective methods; Maintains  clean environment of the childcare room and ensures that materials are neat and clean.

 

Center operations and events: Assists CRC Manager with special assignments for the benefit of the CRC operation and shared CRC goals. Assists with tables, chairs, and fitness equipment set-up to support health education and fitness classes. Provides support during community engagement events by disseminating information and engaging members and participants.

 

Perform other duties as assigned.

Education Required

High School Diploma/or High School Equivalency Certificate

Education Preferred

Associate's Degree in Early Childhood Education or Child Development Coursework

Experience

Required:
0-6 months of child care experience, familiarity with children engagement activities appropriate to child development stage.

Skills


Required:
Ability to collaborate and work crossfuctionally.

 

Excellent customer service skills.

 

Excellent communication and listening skills.

 

Highly skilled in supervising and interacting with children positively.

 

Knowledge of setting proper limits, boundaries and provide proper direction for children.

 

Strong critical reasoning, analytical and problem solving skills.

 

Ability to navigate ambiguity, adapt and proactively develop effective plans.

 

Preferred:
Bilingual in one of LA Care Health Plan’s threshold languages is highly desirable (English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, or Vietnamese).

Licenses/Certifications Required

Licenses/Certifications Preferred

Cardio Pulmonary Resuscitation (CPR) Certified
First Aid Certified

Required Training

Additional Information

 

L.A. Care offers a wide range of benefits including

  • Paid Time Off (PTO)
  • Tuition Reimbursement
  • Retirement Plans
  • Medical, Dental and Vision
  • Wellness Program
  • Volunteer Time Off (VTO)

 

At L.A. Care, we value our team members’ safety. In order to keep our work locations safe, each employee is required to self-screen for symptoms prior to entering any L.A. Care location each day. L.A. Care and all of its staff are required to comply with all state and local masking orders. Therefore, when on-site at any L.A. Care location, employees are expected to wear a mask in areas where physical distancing cannot be managed.


Nearest Major Market: Los Angeles

Job Segment: Medical, Clerical, Administrative Assistant, Child Care, Behavioral Health, Healthcare, Administrative, Service

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