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Chief Health Equity Officer

Job Category:  Management/Executive
Department:  Executive Services

Los Angeles, CA, US, 90017

Position Type:  Full Time
Requisition ID:  8610


Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members in five health plans, we make sure our members get the right care at the right place at the right time.

Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.

As a condition of employment, L.A. Care requires a COVID-19 vaccine. This requirement includes our remote workforce. If you would like to request an exemption, L.A. Care has implemented a process to consider exemptions, for documented medical conditions and sincerely held religious beliefs. L.A. Care will review all exemption requests prior to proceeding with the recruitment process.

Job Summary

Chief Health Equity Officer is an enterprise leadership role, reporting  to the Chief Executive Officer and matrixed to the Chief Human Resource Officer. The Health Equity department reports to this position. The position partners with other executives to lead the organization’s commitment and strategy to be a diverse, equitable, and inclusive (DEI) organization. The position is responsible for setting and implementing an overarching vision of DEI for the organization—both at the programmatic and administrative levels —that works to eliminate systemic organizational marginalization and promotes inclusion and anti-racist practices. There is a particular emphasis on addressing health disparities of our member population. To accomplish these efforts collaboration will be required with Health Services and the departments within it, as well as with departments outside Health Services including like Provider Network Management, Communications, Clinical Operations and more. The position is responsible for the promotion of internal and external DEI for L.A. Care's members, providers, employees and the Los Angeles community. 


Provides strategic leadership to ensure that organizational culture, practice and leadership development programming are anchored in the DEI vision. Design and implement culturally specific and responsive policies, programs and service delivery models, as well as standardized guidelines and criteria to ensure health equity is prioritized and addressed.

Oversees regulatory compliance, including monitoring, implementing and reporting for all new regulatory requirements focused on health equity and disparities. Ensures compliance with contracted services and performance metrics. Ensure compliance with California Department of Health Care Services (DHCS), Department of Managed Health Care (DMHC), Covered California, and Centers for Medicare and Medicaid Services (CMS) regulatory and contractual requirements.

Ensures all policies and procedures consider health inequities and are designed to promote health equity and reduce health disparities, including but not limited to: 1) marketing strategy; 2) medical and other health services policies; 3) member and provider outreach; 4) Community Advisory Committee; 5) quality improvement activities, including delivery system reforms; 6) appeals and grievances; and 7) utilization management.

Develops and implements policies and procedures aimed at improving Health Equity and reducing Health Disparities.

Engages and collaborates with staff, subcontractors, network providers, and entities included, but not limited to local community based organizations, local health department, behavioral health and social services, child welfare systems and members in health equity efforts and initiatives.

Education Required

Master's Degree

Education Preferred

Doctorate Degree in Public Health
Doctor of Medicine (M.D.)


At least 8 years of leadership experience in a provider organization/ health plan/ health system with quality and operational experience.
At least 10 years of experience as a lead, supervisor or management experience.
At least 3 years of experience working on and implementing health care diversity initiatives addressing issues of health equity and health disparities based on race, ethnicity, language, gender, and sexual orientation in health care.
At least 3-5 years of experience working with underserved populations. 

At least 8 years of experience working at managed health care plan or health system.
At least 3 years of experience working in public agency.


Exceptional leadership and public speaking skills.

Evidence of ability to provide leadership in diversity, equity and inclusion in a health care and other settings, and an interest and involvement in the affairs of the health care community.

Deep content knowledge of the diversity, equity, and inclusiveness research base and best practices for organizations striving to become more diverse, equitable, and inclusive.

Must have a history of collaborating with diverse groups of stakeholders, convening and negotiation to blend diverse opinions, to achieve ambitious outcomes, an established track record of leading change management efforts, and an ability to influence others especially when no direct reporting relationship exists.

Must have quality experience with strategic vision to continue to optimize design of health equity improvement programs.

Ability to develop and monitor indicators of organizational culture and engage employees and senior leadership to create organizational change.

Strong interpersonal skills; able to quickly establish credibility to develop and manage productive relationships with internal and external individuals and agencies.

Analytic experience with data form multiple disparate sources, including but not limited to 834, 837, 278 EDI and HIE HL7 and ICD-10, in particular SDOH “Z-Codes” and health outcomes data i.e. Healthcare Effectiveness Data and Information Set and others.

Identifying and selecting appropriate actions for network member safety and provider quality.

Licenses/Certifications Required

Licenses/Certifications Preferred

Registered Nurse (RN) - Active, current and unrestricted California License
MD or DO - Medical Board certified, preferably in a primary or medical specialty. Active, current and unrestricted Physician license to practice in California.

Required Training

Additional Information

Additional Preferred Education:
Doctor of Osteopathic Medicine (DO), OR

Master of Science in Nursing (MSN)


L.A. Care offers a wide range of benefits including

  • Paid Time Off (PTO)
  • Tuition Reimbursement
  • Retirement Plans
  • Medical, Dental and Vision
  • Wellness Program
  • Volunteer Time Off (VTO)


At L.A. Care, we value our team members’ safety. In order to keep our work locations safe, each employee is required to self-screen for symptoms prior to entering any L.A. Care location each day. L.A. Care and all of its staff are required to comply with all state and local masking orders. Therefore, when on-site at any L.A. Care location, employees are expected to wear a mask in areas where physical distancing cannot be managed.

Nearest Major Market: Los Angeles

Job Segment: Medical, Nursing, Public Health, Registered Nurse, Behavioral Health, Healthcare

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