Health Equity Field Specialist II

Job Summary

The Health Equity Field Specialist II (FSII) is responsible for supporting short and long term operational and L.A. Care’s Health Equity and Disparities Mitigation initiatives. This role will coordinate and administer L.A. Care programs and initiatives aimed at addressing the needs of the members and the community with a focus on addressing and eliminating health disparities. As a field specialist, this role will develop relationships/partnerships with community leaders and community-based organizations, serving as the Health Equity Department’s liaison with the community. This position engages in outreach to community-based organizations, spreading information about L.A. Care's community efforts, advocacy and engagement opportunities. This role is valuable member of the department to improve health equity and reduce health disparities. 

The Health Equity Field Specialist II is responsible to actively guide, support and provide direction for Consumer Health Equity Council in alignment with Member Equity Council needs and the Health Equity Disparities Mitigation plan.

Duties

Facilitate and increase community interaction and partnerships with external organizations in order to meet requirements for Health Equity Disparities and Mitigation plan and NCQA Health Equity Plus.

Manages assigned Health Equity projects and/or actively participates on other project teams supported by Health Equity.

Administers member health equity campaigns including, but not limited to outreach calls, social media campaigns, and member heath education initiatives in order to address prioritized health and social health disparities. 

Collaborates with Community Outreach and Engagement department in administering Consumer Health Equity Council. 

Provides guidance for Health Equity and Disparities Mitigation work plan.

 
Writes and disseminates progress reports and presentations based on assigned Health Equity projects. 

Processes member materials through appropriate channels to ensure compliance and regulatory requirements are met (Podio). 

Represents L.A. Care and participates at Community Resource Center events, community events, community meetings and health fairs, as needed. 

Documenting, processing, and following up on member issues (where applicable). 

Develop and maintain positive working relationships with all internal and external stakeholders to ensure optimum member care and satisfaction.

Perform other duties as assigned. 

Duties Continued

Education Required

Education Preferred

Experience

Required:
A minimum of 0-2 years of demonstrated experience working with low economic status populations, ethnic minorities, and other diverse communities in settings such as community based organizations, social service agencies or civic organizations.

Experience and ability in facilitation of meetings and mediation.

Demonstrated experience in engaging community members. 

Skills

Required:
Basic research abilities for problem recommendation and resolution. 

Demonstrated project management skills.

Demonstrated management of volunteers.

Strong group facilitation skills.

Presentation creation experience.

Excellent verbal, written communication and presentation skills.

Proficient in Microsoft Office.

Preferred: 
"Bilingual in one of LA Care Health Plan’s threshold languages is highly desirable. English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese".

Licenses/Certifications Required

Licenses/Certifications Preferred

Required Training

Physical Requirements

Additional Information

Travel to offsite locations for work.

Ability to work some evenings and weekends.