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Health Equity Liaison II

Job Category:  Administrative, HR, Business Professionals
Department:  Quality Improvement

Los Angeles, CA, US, 90017

Position Type:  Full Time
Requisition ID:  7142


Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members in five health plans, we make sure our members get the right care at the right place at the right time.

Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.

As a condition of employment, L.A. Care requires a COVID-19 vaccine. This requirement includes our remote workforce. If you would like to request an exemption, L.A. Care has implemented a process to consider exemptions, for documented medical conditions and sincerely held religious beliefs. L.A. Care will review all exemption requests prior to proceeding with the recruitment process.

Job Summary

The Health Equity Liaison II will assist in the operations of the L.A. Care Team Council, which is made up of L.A. Care employees. Additionally, the Liaison will assist with administrative functions such as assisting with the budget for the department, managing department activities such as all-staff meetings and creating and managing numerous intakes for the various units across L.A. Care for projects including organizational-wide Podio, Cultural & Linguistics translation services, and data requests from QPM, HIM and Member Services.


Supports the L.A. Care Team Council, including working with various stakeholders, creating content, tracking and monitoring progress toward achievement and introducing a communication strategy. (25%)


Tracks Equity budget spending, coordinates with finance department as needed for projects, reimbursements and questions. (5%)


Submits intakes and monitors progress for requests from Podio, Cultural & Linguistics translation services, and data requests from QPM, HIM and Member Services. (5%)


Writes and disseminates work plans and project documents as needed, including procedures, proposals, progress reports and presentations. Serves as liaison between the Councils and the business units. Uses analytical ability to identify and track new opportunities. (20%)


Assists in creating and disseminating health equity and disparities training and information to staff in collaboration with L.A. Care Team Council. (15%)


Assists with identifying opportunity establishing and managing partnerships with external organizations specifically to advance L.A. Care’s internal equity efforts. (20%)


Performs other duties as assigned. (10%)

Education Required

High School Diploma/or High School Equivalency Certificate
In lieu of degree, equivalent education and/or experience may be considered.

Education Preferred


A minimum of 0-2 years of experience of administrative support, preferably in healthcare environment.


Experience with supporting the department's programs and projects.


Demonstrated ability to problem-solve and troubleshoot all project issues in a timely manner.


Excellent interpersonal skills to work alongside other project employees to meet all client specifications and requirements.


Excellent verbal, written communication and presentation skills.


Proficient in Microsoft Office and project management software tools.

Licenses/Certifications Required

Licenses/Certifications Preferred

Required Training

Additional Information


L.A. Care offers a wide range of benefits including

  • Paid Time Off (PTO)
  • Tuition Reimbursement
  • Retirement Plans
  • Medical, Dental and Vision
  • Wellness Program
  • Volunteer Time Off (VTO)


At L.A. Care, we value our team members’ safety. In order to keep our work locations safe, each employee is required to self-screen for symptoms prior to entering any L.A. Care location each day. L.A. Care and all of its staff are required to comply with all state and local masking orders. Therefore, when on-site at any L.A. Care location, employees are expected to wear a mask in areas where physical distancing cannot be managed.

Nearest Major Market: Los Angeles

Job Segment: Medical, Financial, Equity, Administrative Assistant, Healthcare, Finance, Administrative

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