Human Resources Business Partner III

Job Category:  Administrative, HR, Business Professionals
Department:  Human Resources

Los Angeles, CA, US, 90017

Position Type:  Full Time
Requisition ID:  5158


Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members in five health plans, we make sure our members get the right care at the right place at the right time.

Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.

Job Summary

The Human Resources Business Partner III is a hands-on, high level, Human Resources Generalist. The incumbents serve as next in command in the absence of, or direction of, the Senior Director of HR Business Support Services. The HRBP III works in partnership with the management and leadership across the organization, to deliver value added HR services to management and employees in line with established policy, practices and the law, in support of the business objectives of the organization.


On behalf of the Senior Director, Human Resource Business Support Services, the HRBP III provides human resources expertise and advocacy to both management and employees in the areas of standards of conduct, performance management, policies and procedures, retention strategies and internal investigations. Additionally, the incumbent serves as a consultant to management and leadership on all HR related issues and matters. The HRBP IIII educates and advises management and employees on state and federal employment laws, HR policies and procedures.  Delivers high quality decisions and provides consistent and appropriate counsel to management and staff to maintain a productive and positive work environment, while resulting in optimal performance.  The incumbent will also provide conflict resolution as needed, along with analysis on specific trends related to areas of responsibility. The HRBP III collaborates with senior HR leadership on changes in employment law and HR best practices to ensure that all human resources policies and procedures, as well as the employee handbook, are up to date with best practices. Additionally, the HRBP III will partner with the Career Services team, as necessary, in an effort to provide management with information on latest changes in employment law, and organizational policies and procedures. Additional assignments include coaching and mentoring less experienced HRBP team members, and serves as a point of escalation on behalf of the Senior Director of HR Business Support Services, on the most complex employee relations matters.


Provide strategic HR leadership and proactive consultation focused on creating innovative HR strategies to anticipate and assess HR operations and needs in assigned business units, including HR trends, challenges, threats, and HR solutions.


Design and execute strategies to increase team and individual performance in assigned business units, to improve the business unit’s capabilities to deliver against business goals and objectives.


Collaborate with HR functional partners to execute human resources strategies to enable business objectives and support future business growth.


Deliver HR services to assigned business units resulting in a seamless point of contact to the broader HR organization and ensuring successful integration of functional partner initiatives and expertise. Maintain an effective level of business literacy to provide a consultative approach to delivery of HR services; and leverage HR business skill and knowledge to challenge or influence leadership in decision-making processes.


Provide HR subject matter expertise and management team development opportunities to leadership of assigned business units.


Establishes procedures to ensure all internal customers are assisted appropriately and in a timely manner.


Participates in the preparation of employee development plans and other transactional services for assigned business units and monitor performance progress.


Maintain compliance with state, federal and local employment laws in addition to organizational policies and procedures.


Performs other duties as assigned.

Education Required
Bachelor's Degree
In lieu of degree, equivalent education and/or experience may be considered.
Education Preferred

Minimum 5-7 years of experience in high level multiple disciplines. 


Must be able to provide creative solutions and unique approaches to HR/business challenges.


Must be an authentic thought partner with confidence and courage to push boundaries.


Proven experience in managing multiple projects with strong prioritization skills.


Proven consulting and/or change management skills.


Proven knowledge of HR industry practices.


Strong integration and strategic planning skills.


Excellent verbal and written communication skills.


Demonstrated facilitation and presentation skills.


Demonstrated problem solving and decision making skills.


Demonstrated ability to influence and partner within a diverse organization to help drive business results.


Proven ability to manage conflict and the courage to challenge organizational thinking.

Licenses/Certifications Required
Professional in Human Resources (PHR)
Senior Professional in Human Resources (SPHR)
Licenses/Certifications Preferred
Required Training
Additional Information

Certification in Professional in Human Resources (PHR)
Certification in Senior Professional in Human Resources (SPHR) or equivalent senior management experience with demonstrated decision making capability.


L.A. Care offers a wide range of benefits including

  • Paid Time Off (PTO)
  • Tuition Reimbursement
  • Retirement Plans
  • Medical, Dental and Vision
  • Wellness Program
  • Volunteer Time Off (VTO)

Nearest Major Market: Los Angeles

Job Segment: Medical, HR, Employee Relations, Performance Management, HR Generalist, Healthcare, Human Resources