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Information Technology Vendor Management Specialist I

Job Category:  Information Technology
Department:  IT Solutions Delivery

Los Angeles, CA, US, 90017

Position Type:  Full Time
Requisition ID:  8397


Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members in five health plans, we make sure our members get the right care at the right place at the right time.

Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.

As a condition of employment, L.A. Care requires a COVID-19 vaccine. This requirement includes our remote workforce. If you would like to request an exemption, L.A. Care has implemented a process to consider exemptions, for documented medical conditions and sincerely held religious beliefs. L.A. Care will review all exemption requests prior to proceeding with the recruitment process.

Job Summary

The Information Technology Vendor Management Specialist I supports Vendor management Specialist II on all procurement activities across the Information Technology department.  Works in collaboration with Specialist II to review various departments and vendors in reviewing contract items, and managing IT related contracts end-to-end through L.A. Care's contracts process. Assists Specialist II in preparing them to with vendors in obtaining price quotations for software license and support renewals and other items as necessary. Assist  with tracking the creation of and expenditures against IT Purchase Orders. Maintains records in L.A. Care's contract management system which includes all vendor contract and billing related information Supplies up to date status on contracts and invoices for status reports. 


Provide support to Specialist II and Management on day to day contract management. 20%

Track IT Contracts and provide notification on expiring contract in a timely manner to ensure LA Care does not operate under expired contract.  Follow up with Management to ensure contracts are review and signed in a timely manner. 20%

Coordinates, tracks and escalates IT related contacts through the contracts process in collaboration with IT Management, business customers, vendors and legal services. (15%)

Tracks paid/unpaid invoices for status reporting and follow-up actions. (15%)    

Conducts research on and analysis of various issues pertaining to Purchase Orders and Purchase Requisitions through resolution and payment processing. (10%)

Coordinate with vendors on the creation and use of Purchase Orders. (10%)       

Perform other duties as assigned. (10%)

Education Required

Associate's Degree
In lieu of degree, equivalent education and/or experience may be considered.

Education Preferred

Bachelor's Degree


A minimum 1 years of experience with general Information Technology functions and organization.

Experience in all aspects of contract origination, contract management, invoice verification and payment.


Ability to pay attention to detail and accuracy for calculations and tracking of dollars, rates, contract terms, cost centers, other details of contracts, invoices, purchase orders, price quotations, orders, and other items

Interpersonal skills to be able to work with a diverse group of staff and management individuals with various demands and objectives, in person, via email, chat, phone, and remotely as necessary to accomplish the objectives of the group

Ability to organize contract work to get new contract items in place quickly and to prepare and process amendments ahead of expiration dates and other deadlines

Ability to organize invoice processing to meet objectives for on time and early pay discount objectives

Ability to work effectively under deadline pressure in order to move high priority contract and payment items to conclusion

Knowledge of L.A. Care contract lifecycle and accounts payable processes.

Licenses/Certifications Required

Licenses/Certifications Preferred

Required Training

Additional Information


L.A. Care offers a wide range of benefits including

  • Paid Time Off (PTO)
  • Tuition Reimbursement
  • Retirement Plans
  • Medical, Dental and Vision
  • Wellness Program
  • Volunteer Time Off (VTO)


At L.A. Care, we value our team members’ safety. In order to keep our work locations safe, each employee is required to self-screen for symptoms prior to entering any L.A. Care location each day. L.A. Care and all of its staff are required to comply with all state and local masking orders. Therefore, when on-site at any L.A. Care location, employees are expected to wear a mask in areas where physical distancing cannot be managed.

Nearest Major Market: Los Angeles

Job Segment: Accounts Payable, Finance

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