Learning and Development Specialist II

Job Category: Administrative, HR, Business Professionals

Department: Talent Strategy & HR Technology

Location:

Los Angeles, CA, US, 90017

Position Type: Full Time

Requisition ID: 9138

Salary Range: $77,265.00 (Min.) - $100,445.00 (Mid.) - $123,625.00 (Max.)

Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members in five health plans, we make sure our members get the right care at the right place at the right time.

Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.

As a condition of employment, L.A. Care requires a COVID-19 vaccine. This requirement includes our remote workforce. If you would like to request an exemption, L.A. Care has implemented a process to consider exemptions, for documented medical conditions and sincerely held religious beliefs. L.A. Care will review all exemption requests prior to proceeding with the recruitment process.

Job Summary

The Learning and Development Specialist II is a critical thinker who is responsible for eliciting, analyzing, communicating, testing and verifying requirements for learning and development engagements (i.e. required and general training; developing learning artifacts; etc.) and learning strategy services delivered or coordinated by Learning and Development. This position is responsible for conducting functional training across all Business Units, Departmental Policies, Procedures (operations), New Employee and Manager on boarding, and any additional work processes as needed.

Additionally the Learning and Development Specialist II supports the development of innovative and engaging Instructor-Led Training (ILT) training courses and Learning and Development programs. This role will conduct needs analysis, timeline/resource estimations, and assist with knowledge transfer and train-the-trainer programs.

Duties

Designs, delivers, and/or coordinates training programs using different modalities; ILT, e-learning, Web based, etc. In partnership with other Training & Development (TD) staff and organization trainers using appropriate instructional methods, techniques, materials, and equipment. Conducts needs analysis, timeline/resource estimations, assist with knowledge transfer and train-the-trainer programs. Follows the ADDIE model or related instructional design processes on all training projects

Develops and maintains training project plans for developed courses; reviews trainings routinely to update and revise, as needed. Evaluates and monitors training participants results and provides participants and management with data and feedback on individual performance. Communicates and coordinates with Subject Matter Experts (SME's) and Department trainers to assess, design, and modify training. Assists with providing appropriate training to facilitators.

Applies alternative training mediums and methods (self-study, online, blended, simulations) to increase training effectiveness and to accommodate distance learning, learning style and cultural differences. Writes behavioral objectives, tests, training methodology, and course materials using instructional design theories and modalities.

Managing databases and instructional hardware/software for documentation, testing, and maintaining all training materials including eLearning modules, scenarios, job aids and course materials. Works closely with the Learning Technologies System Analyst and provides backup as needed.

Perform other duties as assigned.

Duties Continued

Education Required

Bachelor's Degree in Instructional Design or Related Field

In lieu of degree, equivalent education and/or experience may be considered. in Technology

Education Preferred

Master's Degree in Instructional Design or Related Field

Experience

Required:
A minimum of 3-5 years of experience in designing, developing, and delivering in-person and online training courses.

Knowledge and experience with eLearning tools and internet technology, including in-depth proficiency in MS PowerPoint, Articulate Storyline, Shareable Content Object Reference Mode (SCORM), Adobe Captivate, or other rapid eLearning and video development software/tools is required.

Preferred:
Experience working in a health care setting strongly preferred.

Experience with Success Factors strongly preferred.

Skills

Required:
Skills in measurement and evaluation of training initiatives.

Outstanding, written, verbal and presentation skills.

Licenses/Certifications Required

Licenses/Certifications Preferred

Certification in instructional design or performance consulting, or related Learning and Development discipline.

Required Training

Additional Information

Occasional travel offsite to L.A. Care Satellite sites to provide training.

Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change.

L.A. Care offers a wide range of benefits including

Paid Time Off (PTO)
Tuition Reimbursement
Retirement Plans
Medical, Dental and Vision
Wellness Program
Volunteer Time Off (VTO)

At L.A. Care, we value our team members’ safety. In order to keep our work locations safe, each employee is required to self-screen for symptoms prior to entering any L.A. Care location each day. L.A. Care and all of its staff are required to comply with all state and local masking orders. Therefore, when on-site at any L.A. Care location, employees are expected to wear a mask in areas where physical distancing cannot be managed.