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Product Business Analyst I

Job Category:  Administrative, HR, Business Professionals
Department:  Commercial and Group Product Management

Los Angeles, CA, US, 90017

Position Type:  Full Time
Requisition ID:  6815


Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members in five health plans, we make sure our members get the right care at the right place at the right time.

Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.

Job Summary

The Product Business Analyst I is the support that enables Product Management Analytics team to perform responsibilities effectively. Serves as the initial point of contact for new report requests.


Create and maintains Risks, Actions, Issues, and Decisions (RAID) Log/Issue Log and related supporting documentation. Provides timely input into status reports.


Work collaboratively across all Lines of Business (LOB) and teams to identify data sources and uses data to provide trends and opportunities for further investigation to support membership growth. Identify and documents data gaps to support the continued development of data repositories. Support the  team in the development of business requirements.


Compose and maintain library of content and configuration requirements needed to implement particular product initiatives. Work with cross functional business partners to understand strategic drivers (administrative costs, costs of care and membership) and align with implementation cycle or Core Transformation initiatives.


Contribute to work plans, including tasks identification, and project timetable. Maintain and updates work plans for tasks assigned to the Analytics team.


Work with team to update work plans and highlight risks and when timelines are in jeopardy.


Perform other duties as assigned.

Education Required

Associate's Degree in Business or Healthcare Related Field
In lieu of degree, equivalent education and/or experience may be considered.

Education Preferred


At least 4 relevant experience in health care report development and creation.


At least 1 year experience working in press intensive organization.


Working knowledge of the company’s healthcare products, functions and regulatory guidelines.


Knowledge and ability to apply principles of the product development life cycle (PDLC) discipline and process for development and implementation of new products and/or enhancements.


Able to use advanced features of MS Office including Excel, PowerPoint, Word, MS Project, Visio and Access.


Excellent written and verbal communication and presentation skills.


Ability to serve as member on cross-functional implementation or project teams.

Licenses/Certifications Required

Licenses/Certifications Preferred

Required Training

Additional Information


L.A. Care offers a wide range of benefits including

  • Paid Time Off (PTO)
  • Tuition Reimbursement
  • Retirement Plans
  • Medical, Dental and Vision
  • Wellness Program
  • Volunteer Time Off (VTO)


At L.A. Care, we value our team members’ safety. In order to keep our work locations safe, each employee is required to self-screen for symptoms prior to entering any L.A. Care location each day. L.A. Care and all of its staff are required to comply with all state and local masking orders. Therefore, when on-site at any L.A. Care location, employees are expected to wear a mask in areas where physical distancing cannot be managed.


As a condition of employment, L.A. Care requires a COVID-19 vaccine. This requirement includes our remote workforce. If you would like to request an exemption, L.A. Care has implemented a process to consider exemptions, for documented medical conditions and sincerely held religious beliefs. L.A. Care will review all exemption requests prior to proceeding with the recruitment process.

Nearest Major Market: Los Angeles

Job Segment: Business Analyst, Medical, Finance, Healthcare

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