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Product Business Analyst II

Job Category:  Sales & Marketing
Department:  Commercial and Group Product Management

Los Angeles, CA, US, 90017

Position Type:  Full Time
Requisition ID:  11048

Salary Range:  $77,265.00 (Min.) - $100,445.00 (Mid.) - $123,625.00 (Max.)


Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members in five health plans, we make sure our members get the right care at the right place at the right time.

Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.

Job Summary

The Product Business Analyst II is responsible for review and/or development of business requirements (BRD), POR solution definition, needs assessment, critical path, phase gate management and implementation support for commercial & group product concepts/portfolio strategic initiatives.


Provide subject matter expertise through market trends, competitive analysis, regulatory developments, system feasibility and cross-functional feedback.


Collaborate with Product Leadership to provide findings and conclusions from industry, market and legislative reports in order to influence new product innovations, ideas, concepts and / or product enhancements. 


Define functional, technical and operational business requirements needed to support new innovation development, and/or implementation of particular components of products, network and/or services enhancements.


Compose and maintain library of content and configuration requirements needed to implement particular product initiatives. Work with cross functional business partners to understand strategic drivers (administrative costs, costs of care and membership) and align with implementation cycle or Core Transformation initiatives.


Develop high-level work plans, including tasks, required staff and project timetable and works with Product Solutions Managers for successful execution.


Collaboration with business owners and I.T. to ensure right solution designs, implementation scope and necessary tradeoffs.  Partnership with 3rd party vendors on new requirements, existing scope, implementation and support.


Research data operations workflow problems and system irregularities. Evaluate critical paths for all upstream and downstream processes. Develop, tests, presents process improvement solutions and other operational improvements.


Perform other duties as assigned.

Duties Continued

Education Required

Bachelor's Degree in Business Administration or Related Field
In lieu of degree, equivalent education and/or experience may be considered.

Education Preferred

Master's Degree in Health Administration or Related Field


At least 3-5 relevant experience in product marketing analysis.


Working knowledge of the company’s healthcare products, functions and regulatory guidelines.


Knowledge and ability to apply principles of the product development life cycle (PDLC) discipline and process for development and implementation of new products and/or enhancements.


Must be familiar with regulatory guidelines governing product lines; leads regulatory filing process for new/custom product initiatives.


Able to use advanced features of MS Office including Excel, PowerPoint, Word, MS Project, Visio and Access.


Excellent written and verbal communication and presentation skills.


Ability to serve as member on cross-functional implementation or project teams.

Licenses/Certifications Required

Licenses/Certifications Preferred

Required Training

Physical Requirements


Additional Information

Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.  The range is subject to change.


L.A. Care offers a wide range of benefits including

  • Paid Time Off (PTO)
  • Tuition Reimbursement
  • Retirement Plans
  • Medical, Dental and Vision
  • Wellness Program
  • Volunteer Time Off (VTO)


Nearest Major Market: Los Angeles

Job Segment: Business Analyst, Finance

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