Provider Data Unit Coordinator II

Job Category: Provider Relations

Department: Provider Data Management

Location:

Los Angeles, CA, US, 90017

Position Type: Full Time

Requisition ID: 9487

Salary Range: $50,216.00 (Min.) - $59,008.00 (Mid.) - $75,324.00 (Max.)

Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members in five health plans, we make sure our members get the right care at the right place at the right time.

Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.

As a condition of employment, L.A. Care requires a COVID-19 vaccine. This requirement includes our remote workforce. If you would like to request an exemption, L.A. Care has implemented a process to consider exemptions for documented medical conditions and sincerely held religious beliefs. L.A. Care will review all exemption requests prior to proceeding with the recruitment process.

Job Summary

The Provider Data Unit (PDU) Coordinator II will assist the department leadership by supporting and coordinating various efforts of the Provider Data Unit. This position will work with other Data Associates to update and maintain the provider database and its related ancillary functions. This position will participate in the training of new staff, and assist in improving workflow and processes related to the PDU team. This position will assist the area supervisor in preparing and distributing work to the Data Associates for various routine and special clean-up projects. This position may attend various cross-functional and interdepartmental meeting as a representative of the PDU team.

Duties

Perform the traditional work of maintaining provider data in PDM/MPD and other related systems. (50%)

Serve as a source of support to PDU team and other internal and external staff on provider data matters. Assist in organizing and coordinating the workload of the PDU team related to various provider clean-up efforts and projects. (20%)

Represent the department in internal and external departmental meetings and special projects. (10%)

Participate in training staff and being a resource to assist the staff. (10%)

Perform other duties as assigned. (10%)

Duties Continued

Education Required

High School Diploma/or High School Equivalency Certificate

Education Preferred

Experience

Required:
At least 0-6 months of work experience providing support to senior-level staff in a similar sized organization.

Skills

Required:
Excellent word processing skills including proficiency with Microsoft Word, Excel, and PowerPoint.

Excellent interpersonal communication skills, the ability to communicate effectively with internal and external customers at al levels.

Consistent attention to detail and issue resolution; discretion and sensitivity in handling confidential matters and the ability to win the trust of others, and orientation toward continual performance improvement.

Effective time-management and superior organizational skills.

Licenses/Certifications Required

Licenses/Certifications Preferred

Required Training

Additional Information

Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change.

L.A. Care offers a wide range of benefits including

Paid Time Off (PTO)
Tuition Reimbursement
Retirement Plans
Medical, Dental and Vision
Wellness Program
Volunteer Time Off (VTO)

At L.A. Care, we value our team members’ safety. In order to keep our work locations safe, each employee is required to self-screen for symptoms prior to entering any L.A. Care location each day. L.A. Care and all of its staff are required to comply with all state and local masking orders. Therefore, when on-site at any L.A. Care location, it's expected that all employees wear a mask in areas where physical distancing cannot be managed.