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Scrum Master III

Job Category:  Information Technology
Department:  IT Executive Administration

Los Angeles, CA, US, 90017

Position Type:  Full Time
Requisition ID:  7954


Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members in five health plans, we make sure our members get the right care at the right place at the right time.

Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.

As a condition of employment, L.A. Care requires a COVID-19 vaccine. This requirement includes our remote workforce. If you would like to request an exemption, L.A. Care has implemented a process to consider exemptions, for documented medical conditions and sincerely held religious beliefs. L.A. Care will review all exemption requests prior to proceeding with the recruitment process.

Job Summary

The Scrum Master III will provide functional coordination for the PMO and IT Project Managers to deliver technical solutions in the context of an Agile SDLC environment. The Scrum Master III will conduct the daily scrum sessions, sprint planning, sprint grooming, product demonstrations and retrospective reviews as needed. The Scrum Master III is accountable for providing accurate forecasts and the on-going management of the team’s workload and progress via the Storyboards. Leads conflict resolution and will drive the team forward to achieve the sprint goals leveraging business and interpersonal experience to remove project roadblocks. The Scrum Master III will need to understand current and planned business practices in each of the domains, and create excellent relationships with the business stakeholders as well as technical staff.  The Scrum Master III will be responsible for delivering mission critical large scal projectsfor the enterprise.  The Scum Master III will act as a bridge between the AGILE teams and traditional Project Managers. Mentors and guides other less experienced Scrum Masters.


Facilitates the current sprint daily scrum, storyboard maintenance, sprint demos and retrospective ceremonies.

Create project outlines and timelines and distribute responsibilities to team members.

Forecasts sprint activities, backlog planning and coordinates with the Project Managers.


Oversee design, implementation, QA, and validation of programming code and products.


Ensure milestones are reached and deadlines are met throughout project lifecycle.

Resolves sprint issues and minimizes escalation to Enterprise Integration Services Leadership.

Build excellent relationships with stakeholders, application users, and program owners.
Mentors less experienced Scrum Masters.

Supports and is an evalangelist for propagation of AGILE processes in the company.
Perform other duties as assigned.

Education Required

Bachelor's Degree
In lieu of degree, equivalent education and/or experience may be considered.

Education Preferred


Minimum of 6-8 years of Scrum Master experience in a multi-Scrum environement.  

Minimum of 3 years experience managing projects using OCTANE or JIRA.

Minimum of 2 years of experinece working as a Project Manager.


Prior healthcare insurance payer experience.

Minimum of 7 years of experience working in a mixed AGILE and traditional IT environment.

Experience working with SQL Server and ORACLE databases.

Expereince leading teams in the development of services software.


Excellent written and verbal communications skills.

Demonstrated strong leadership skills.

Ability to create a highly collaborative environment.

Ability to shape his/hre team behavior through the Agile process as well as other scrum teams.

Must possess the ability to explain succinctly intricate and complicated concepts and ideas to business leaders and technical staff.

Must possess the ability to work well with many different kinds of people, departments, and divisions from executive business and technology leadership to the engineering staff.

Demonstrated ability to set-up OCTANE and/or JIRA to manage sprints.

Demonstrated ability to set-up Projects in MS Project Server.


Data Analytical skills, working with SQL Server and ORACLE databases.

Experience leading teams in the development of services software.

Licenses/Certifications Required

Certified ScrumMaster (CSM)
Project Management Professional (PMP)

Licenses/Certifications Preferred

Required Training

Additional Agile Roles (Product Manager, Product Owner)

Additional Information


L.A. Care offers a wide range of benefits including

  • Paid Time Off (PTO)
  • Tuition Reimbursement
  • Retirement Plans
  • Medical, Dental and Vision
  • Wellness Program
  • Volunteer Time Off (VTO)


At L.A. Care, we value our team members’ safety. In order to keep our work locations safe, each employee is required to self-screen for symptoms prior to entering any L.A. Care location each day. L.A. Care and all of its staff are required to comply with all state and local masking orders. Therefore, when on-site at any L.A. Care location, employees are expected to wear a mask in areas where physical distancing cannot be managed.

Nearest Major Market: Los Angeles

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