Surround Systems Configuration Analyst I

Job Category: Information Technology

Department: IT Enterprise Data Management

Location:

Los Angeles, CA, US, 90017

Position Type: Full Time

Requisition ID: 11171

Salary Range: $77,265.00 (Min.) - $100,445.00 (Mid.) - $112,000.00 (Max.)

Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members in five health plans, we make sure our members get the right care at the right place at the right time.

Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.

Job Summary

The Surround Systems Systems Configuration Analyst I performs baseline technical and analytical work related to the maintenance, update, etc. of the configuration of the L.A. Care Health Plan Surround Systems, applications, and databases (e.g., Clinical CareAdvance (CCA), Process Communication Tracking (PCT), SyntraNet, etc.). This position is responsible for performing production controls and systems configuration data codification and maintaining related documentation. This position interfaces and collaborates with peers within and outside of the department and the organization to support configuration management best practices, systems enhancement processes, tracking of configuration change operational issues and resolution, etc.

Duties

Perform production controls and system configuration data codification.

Support and maintain surround systems codes, etc. and related documentation.

Support in implementing/enhancing systems and process improvements and best practices.

Check and review systems edits, response time issues, etc.

Interface and collaborate with peers within and outside of the department and the organization.

Perform other duties as assigned.

Duties Continued

Education Required

Bachelor's Degree in Business or Healthcare Related Field

In lieu of degree, equivalent education and/or experience may be considered.

Education Preferred

Experience

Required:
At least 3 years of experience in a Systems Configuration, Claims or other Operations department.

Preferred:
At least 5 years experience working with a California Medi-Cal managed care plan or commercial health plan, medical group, or management services organization.

Skills

Required:
Knowledge of standard programming and logic to facilitate the maintenance of system configuration files and tables, along with supporting documentation.

Strong communication, analytical, organizational, and time-management skills.

Able to meet strict, tight deadlines with a high level of accuracy.

Able to prioritize multiple tasks.

Licenses/Certifications Required

Licenses/Certifications Preferred

Required Training

Physical Requirements

Light

Additional Information

Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change.

L.A. Care offers a wide range of benefits including

Paid Time Off (PTO)
Tuition Reimbursement
Retirement Plans
Medical, Dental and Vision
Wellness Program
Volunteer Time Off (VTO)